We accept all major credit/debit cards such as: VISA, MasterCard, and American Express, as well as Venmo and Zelle.
Custom/commissioned orders require a 50% deposit. The remaining balance is due upon completion.
Products do not leave the shop until balance is paid in full.
Deposits are non-refundable to cover material costs.
Terms of Service
All sales are final.
Lead times are approximate.
Products made from wood react to environmental factors. Heat makes them expand, cold makes them contract, direct sun makes them cup/warp and water makes them swell. Due to the nature of solid wood products, no piece is guaranteed against cracking, warping, splitting, moving, etc. Premium kiln-dried materials are used in order to prevent such issues, but it is impossible to guarantee. Such flaws are deemed “character” and add to the overall beauty of the natural product(s). Keep your pieces away from sources of direct heat/cold/sun light (fireplaces, heating ducts, south-facing windows, etc.).
We will select the best possible material for each job. Please keep in mind that the color/tone/grain pattern will vary from one slab to the next. There is no guarantee as to the exact color/tone/grain of the finished product, including stained wood and epoxy colors.
“Outdoor finishes” will delay the effects of sunlight and water damage but will not prevent the effects completely. Outdoor furniture requires regular maintenance as the finish will fail over time and the wood will develop cracks, cups, warps, etc.
Indoor/outdoor pieces require regular maintenance. Failure to maintain your product(s) with the recommended soap & oil will result in premature wear and tear and possible ring, wine, and water stains.
Abandonment; Finished pieces that remain in the shop for over 30 days are subject to a TBD storage fee.
